Burnout & Managers
While there are obvious health issues linked directly to burnout, the manager and therefore the organization must also cope with the repercussions of this chronic syndrome.
Costs to the organization include:
- increased health care costs
- reduced productivity
- reduced revenue (libraries = reduced usage)
- employee absenteeism due to sickness
- poor customer service
- general incivility (to peers and customers)
- increase in turnover (or intention to leave)
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