Dr. Martin D. House
Organizational Change and Leadership
Completed doctoral degree and coursework centered on organizational leadership, organizational change and organizational cultures. Completed 45 credit hours.
Completed the planning of public service spaces in the re-design of a new 100,000 square foot Central Campus Library.
Completed a two-year $150,000 grant from the State of North Carolina Library to purchase new library software. Conducted in-person focus groups with ca. 50 students and employees. Completed and solely drafted the RFI, RFP and BFO.
Completed an internal reorganization to combine service points. 15 employees were asked to begin working a single service point, despite working different service points for decades. Hosted open conversation meeting, fostered inter-personal communication and successfully implemented the change effort.
Obtained and completed a two-year $100,000 grant from the State of North Carolina Library to implement at new service centered on computer gaming for adults. Purchased equipment, and hosted ca. 60 events to promote the library to adults (defined as 18+). Completed a professional (unpublished) study to help illustrate how library gaming for adults mediated library use for the same age group.
Managing People and Change
Mediated numerous personnel conflict in effort to address loss of productivity and workplace toxicity. Was 50% successful in re-engaging employees to their workplace and providing a sense of meaning to their daily tasks.
Initiated and completed the reorganization of service desks at the Central Campus Library (CPCC). Was able to bring 90% of employees onboard with the change, solicited input, and adjusted process as employee and organizational needs changed.
Mediated the change to a new system-wide software system. Trained and consulted with employees one-on-one. Meet with employees prior to software selection to provide information and opportunity for input. The software change has been 99% successful, with a few employees still working to learn new skills.
Assistant Director for Libraries 2010-Present
Central Piedmont Community College
Sugar Creek Branch
Charlotte Mecklenburg Library 2009-2010
Manager of Information Services
Charlotte Mecklenburg Library 2005-2009
Charlotte Mecklenburg Library 1998-2005
- Doctor of Education, Northeastern University 2018
- Master of Library Science, University of North Carolina at Greensboro 1998
- Bachelor of Music, Wingate University 1994
- Doctor of Education dissertation (completed 2018)
- Self-learning (Linux, Apache, Mysql, Koha, Omeka, Archivesspace) (Ongoing)
- Innovative Interfaces, Inc. Sierra Integrated Library System (ILS) (2013)
- Essentials of Leadership: Eight-hour workshop to develop crucial management and leadership skills (2010)
- Crucial Conversations: A twenty-hour seminar devoted to engaging staff in critical moment conversations (2009)
- Diversity Training: Eight-hour workshop dedicated to improving relations between people of diverse backgrounds (2009)
- Behavioral Interviewing: Three-day workshop to learn how to conduct behavioral interviews (2009)
- Project Management Seminar: Eight-hour workshop through CPCC (2008)
- PLCMC Leadership Learning Experience: Twelve-month program to develop leadership skills (2008)
- Team Building Activities: Eight-hour workshop teaching the essentials of team building as a manager. (2008)
- NCLA Leadership Institute (2006)
House, M. D. Case Study 4: Broadening the Audience for Gaming in Libraries. Library
Technology Reports. ALA TechSource.
House, M. D. Relational Leadership and ‘The Fourth Way of Change’: Dealing With Workplace
Complexities and Engaging Staff. Creating the 21st-Century Academic Library: Visionary Leadership and Futures. Scarecrow Press.
House, M. (2016). Implementing the Open-Source KOHA-ILS at the Deutsche Schule Charlotte.
OCLC Systems & Services: International Digitial Library Perspectives, 32(4).
House, M. (2018). Community College Librarian Burnout and Work Engagement: An
Examination of Job Demands and Resources (Dissertation). Northeastern University, Boston, MA.
House, M. D. (2018). Library and IT Collaboration: Improving Student Success. Community and
Junior College Libraries. (Forthcoming)
House, M. D., Folds, D., Sewell, S., Smith, K. (2019) Community College Library Job
Description Manual (Working Title). American Library Association.
Presentations and Workshops
- Metrolina Library Association Conference, 2016
- ALA Online Course: January 2017. Mindfulness for Librarians
- South Central Regional Library Council (June 12) – Staff Presentation
- ALA Podcast: Mindfulness for Librarians (Interview)
- ALA Online Course: July 10, 2017. Mindfulness for Librarians
- (Forthcoming) Charlotte Mecklenburg Library: Staff Training
American Library Association
Metrolina Library Association
North Carolina Community College Library Association
North Carolina Library Association